About Us
Meet the team and check out our story!
Our Story
Founded in Melbourne in 2021, Victorian Strata Co. (VSC) is a growing Strata Management Company specialising in the expert administration and management of small, medium and high density strata schemes in Victoria.
The purpose of Victorian Strata Co. is to create positive environments with simplicity and transparency in management for owners within Victorian Strata Communities, while generating rewarding employment opportunities.
Victorian Strata Co. is led by Certified Practicing Strata Manager, Romy Caddy.
Utilising her years of experience in Strata Management, Service Delivery as well as her experience in Team Management and Mentoring roles, Romy enjoys and excels in understanding the unique and varying requirements of each owner client and delivering on client expectations through the care of building assets and proactive community and committee engagement.
Having completed numerous cladding rectification and compliance projects, as well as fire safety upgrades and capital upgrade projects, the VSC team is well versed in dealing with a wide range of judicial authorities. We encourage owner clients in the importance of active engagement with contractors and consultants to share knowledge, establish trust and ensure owner clients have key input, and are kept informed through every single step of a building project.
Victorian Strata Co. takes pride in building strong partnerships with and between owners, builders, developers, maintenance service providers, and consultants, to ensure valued and satisfactory outcomes are achieved for all parties through collaborative efforts.
Investing in our Community & Future
The success of our communities is our purpose and at the fundamental core of everything we do.
VSC takes pride in awarding an annual community initiative package of up to $5,000.00 with applications open to all Owners Corporations under a current contract of management with VSC. The initiative package is offered each year in the spirit of giving back to the communities that we are dedicated to supporting. Applications are researched, prepared, and submitted by the elected committee on behalf of the Owners Corporation and assessed on the positive impact, and proactive contribution the proposed activities are intended to have within the local community and/or environment.
Initiative packages may extend to the provision of services to the building community, the local precinct community, environmental initiatives, community infrastructure projects, education and care initiatives etc.
The initiative package applications open on 1st July and close on 30th September each year with advanced invitations for applications being provided to all committee chairpersons and secretaries.
The applications received are reviewed by a panel of three independent trade contractors who assess each application and vote on the initiative / project that will have the most impact in the local community. Successful applicants are contacted in writing and an editorial is included in the VSC annual client newsletter promoting the project and the Owners Corporations initiative.
Get The Answers
Each owners corporation is unique and a change of management can come at different stages so we have prepared some helpful FAQ’s to assist based on your circumstances. Our friendly team are always ready to listen and provide advice tailored to your Owners Corporations specific circumstances.
How do I change my account email?
Easy! Email us at info@vicstrataco.com.au with your name, your property address, and any changes to your delivery preferences and we do the rest! We've also created a helpful online form just for this purpose - Click Here
How does billing work?
Most Owners Corporation invoice for budget contributions on a quarterly basis. Each quarter, you will receive an invoice (in advance of the due date) for contributions covering the next quarterly period. Some Owners Corporation invoice monthly and some invoice annually but these instances are quite rare.
Your invoice will be sent to the postal or email address you have nominated as your delivery preference. Your invoice is calculated by your share of the total annual budget approved by your Owners Corporation.
*Please consider nominating your delivery preference as email. Not only does this help our awesome environment, but it means you will receive your bill immediately with lots of advanced notice. Plus, there's no chance of the invoice getting lost by the postie!
Can other info be added to an invoice?
Your Levy Invoice includes details of your Owners Corporation, your individual lot liability, and a number of options available to help you make payment by the due date. Some Owners Corporations are registered for GST and as a result, the levy invoices will list a GST component. If you are unsure that the details on your invoice are correct, email us or give us a call so we can assist!
How do I make the switch?
Click Here to visit the 'Making the switch' page for more information.
I have a complaint about my neighbour, what should I do?
Living in an Owners Corporation can be very different to living in a stand-alone home. It's not uncommon for residents in Owners Corporations to have much more exposure to their neighbours than normal and for this reason, we always encourage open and considered dialogue. Not just with your manager, but with your neighbours too. A noise or an activity that your neighbours are used to may be very unusal to you so it is important to create friendly dialogue while getting to know your neighbours. This will assist in understanding each others habits, as well as understanding what might disrupt or bother your neighbours.
If you are unsure of how to raise an issue with your neighbour, or, if you are certain a neighbour is doing something they legally/lawfully shouldn't be doing, reach out to one of our team members today to chat about what you can do, or how we can help.
My Owners Corporation has a management contract for a further 12+ months. Can we exit our contract early?
The short answer is "yes".
If you are unhappy with your manager/management, and you feel you have reasonable evidence to demonstrate that your manager has failed to execute their contractual duties, then you may have justifiable cause to exit your management contract early. If this is the case, talk to one of our team members today about your experiences and how we can help.
There must be a fair and justifiable reason to exit a management contract before the agreed contract end date. Sometimes, an Owners Corporation may be required to negotiate out of an existing management contract term if there has been no discernable failure in service/duty provision under the agreed contract terms.
If you, or your Owners Corporation are unhappy with your manager/management, be diligent and take the first step to speak to your manager about your concerns in a constructive manner.
If raising your concerns doesn't generate a positive result, give our team a call today to discuss how we can assist in tailoring a management package to suit your Owners Corporations unique needs.
“We jointly delivered small and large projects where Romy was the OC Manager. Romy provides decisive and collaborative leadership to all aspects of her work and without fail represented her OC’s to ensure value for money and disruption free delivery. We would welcome the opportunity to work with Romy again.”
Andrew, Project Manager
Melbourne
